Shipping Policy
Processing Time
Each piece is carefully handcrafted and prepared with attention to detail.
Most orders are processed within 1- 3 business days. Personalized orders may require additional time depending on the design and customization details.
Processing time does not include shipping time. Please review the estimated delivery timeframe before placing your order, especially if your item is needed for a specific date.
Shipping Time
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information.
Delivery times depend on the shipping method selected at checkout and the carrier's estimated delivery schedule. Shipping times are estimates and are not guaranteed, as delays may occur due to weather, carrier issues, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping rates are calculated at checkout based on your order, shipping location, and selected shipping method.
Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after your package has been shipped.
Incorrect Shipping Information
Please double-check your shipping address before submitting your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error with your shipping address, please contact us as soon as possible. We will do our best to assist if your order has not yet been processed.
Delayed or Lost Packages
Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed, please check your tracking information for updates.
If your package appears to be lost or has not arrived within the expected delivery window, please contact us and we will help provide any available information.
International Shipping
International shipping availability may vary. Customers are responsible for any customs fees, duties, taxes, or import charges that may apply to international orders.
Contact Us
If you have any questions about shipping, please contact us through our Contact Us page. We are happy to help.